Dear Valued Patient,

To limit the spread of COVID-19 and respect social distancing, Superior Foot & Ankle Care Center can provide Tele-Health and E-Visits.

• Medicare and other Health Insurance Companies have expanded covered benefits to include the use of Tele-Health or E-Visit services.
• Tele-Health visits include the use of phone calls, video calls, and e-mail that support long-distance or at-home clinical healthcare.
• Our office will be using Skype and Face-time to conduct these calls. A staff member will call at the time of the appointment to confirm your phone number and whether you have an iPhone or Android device.
• You get healthcare from the safety and comfort of your own home using your cell phone, tablet, or personal computer.
• While we know that some conditions may still require an in-office visit/exam, we want to make sure patients have access to proper treatment during this emergent pandemic.

If you have questions or are interested in Tele-Health services, please call our office at 562.420.9800.

Sincerely,

Victoria M. Foley, DPM, FACFAS
Constance J. Ornelas, DPM, FACFAS

At Superior Foot & Ankle Care Center, when patients visit our Los Angeles county/Douglas Park area office, we want to be sure they leave with a good understanding of their podiatric condition and what needs to happen for pain relief and healing. Our excellent staff will do all they can to ensure that your treatment with our podiatrists, Dr. Victoria M. Foley or Dr. Constance Ornelas will be efficient and effective. As a patient, there are several things you can do before, during, and after your appointment at our Long Beach office that will also help tremendously. Below is a checklist to help you make the most of your appointment.

Before You Come In:

• Get any necessary referrals for your appointment. If you’re not sure if you need one, contact your insurance company to find out.
• Write down any questions you have about your foot health or the symptoms you are experiencing.
• Make a list of all medications—prescription and over the counter—and supplements that you are currently taking to give to the podiatrist.
• Alert our office ahead of time if you have any special needs.
• Enlist a trusted family member or friend to accompany you on your appointment if you need a second set of ears.

At the Podiatrist’s Office:

• Let the podiatrist know if you have any new symptoms or have noticed the worsening of an existing condition.
• Be sure you are clear about what the foot doctor tells you about your diagnosis. If you don’t understand something, ask them to explain it again.
• If the podiatrist prescribes medication for you, make sure you understand the proper way to take it. Ask about side effects and let the foot doctor know if you have any allergies, are pregnant, or plan to get pregnant.
• Check that all the questions on the list you’ve brought with you have been answered.

After Your Appointment:

• On your way out, schedule a follow-up appointment if needed.
• If tests have been done or ordered, ask how long it will be before you can expect the results.

Contact us at (562) 420-9800 if you realize you have additional questions once you get home, or if your symptoms change or get worse.